Due to high demand, we currently have very limited hot tub availability.

If your chosen product is out of stock please sign up for stock notifications and we’ll let you know as soon as it’s available to order.

Advice & Troubleshooting


Who can I speak to about making a purchase?

If you have a sales enquiry about any of our products or this website then please contact us using the Online Contact Form.


Can I troubleshoot my problem online? 

If have a problem, query, or need advice about your Lay-Z-Spa please visited our troubleshooting area by clicking on the relevant section below:

I have an issue with my Lay-Z-Spa pump

I have an issue with my Lay-Z-Spa inflatable liner

I need help with my Lay-Z-Spa cover

I need help with my Lay-Z-Spa inflatable lid


We have a comprehensive FAQ's section on the Bestway Aftersales site where we provide answers to common questions about your Lay-Z-Spa.

Click here to get answers to your questions now!