When you first purchase a Lay-Z-Spa the liner will naturally expand over time. This is completely normal due to the nature of an inflatable product.
Lay-Z-Spas are constructed to bear this in mind so the base of the spa liner will be slightly bigger allowing for this expansion.
As the liner naturally expands the floor of the spa will also stretch and the air bubble will dissipate. This can take 6-8 weeks depending on the usage of the Lay-Z-Spa.
If after the 6-8 weeks the air bubble hasn’t changed, we recommend contacting our Customer Care team below where you can start a warranty claim.