Is there an E12 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing water leaking within the body of the pump.

We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.

  1. Check the couplings on the pump connections to ensure there is no water leaking from these. Also ensure the washers within these are flat. These can be checked using a screwdriver and simply unscrewing the coupling.
  2. If these are dry and tight, please contact our Customer Care team below as there may be a leak within the pump.
  3. Please do not attempt to reset or use the pump whilst the E12 error code is visible.

If the following steps provided above, do not resolve the issue please contact our Customer Care team below.