Here you’ll find information to help you with your Lay-Z-Spa liner, including causes and solutions to any issues you may encounter, such as bulging, deflating, leaking and much more.

Bulging liner Deflating liner Water leaking from liner Liner too small Liner Discolouration Unable to attach pump Unable to remove filter housing Deflating Seats / Backrest (Maldives & Palma only)

Here you’ll find information to help you with your Lay-Z-Spa top cover, including causes and solutions to any issues you may encounter:

Top Cover Flaking Top Cover Discolouration Top cover is too big Top cover is too small Top cover seams have split Clips are broken

We are sorry to hear that you need to make a warranty claim. We will do everything we can so you can start using your Lay-Z-Spa again as quickly as possible.

The troubleshooting steps could fix the problem without needing to contact us, so we need you to check our guides first before making a warranty claim. You can find these within our Product Support section here.

If you have tried troubleshooting and it did not solve the problem you can start the warranty claim process here.

To register your Lay-Z-Spa warranty please complete our registration form here.

For all information regarding your Lay-Z-Spa warranty and T&C's please visit our warranties page here.

Get help with your Lay-Z-Spa inflatable. Find out the causes and the solutions to bulging, deflating and more.

Bulging Inflatable lid Deflating Inflatable lid Inflatable lid is too small

Get help with your Lay-Z-Spa pump. Find out the causes and the solutions to pump error codes, noisy pump issues, heating problems and much more.

Most pump issues are easy to fix and can often be resolved in minutes. Carrying out regular checks and maintenance can prevent persistent pump problems so you can get back to enjoying your Lay-Z-Spa.

Pump Error Codes Noisy pump Leaking water Heating Issues Electrical Issues Not filtering Massage seam is not working HydroJet troubleshooting

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