Unable to remove filter housing

If you're struggling to remove the filter housing, you may find it easier when the spa is empty and deflated. Using an item such as a flannel will offer additional grip to help you remove it. If this doesn't work, you may find that you have one of the following problems:

Step 1 - check if the filter housing has expanded from the heat of the water:

The filter housing may have expanded due to the heat of the water. To resolve this let the water cool down. This should cause the filter housing to contract and make it much easier to remove.

Step 2 - check if the filter housing has been overtightened or cross threaded:

To solve this pop a screwdriver or stick through the filter housing creating a handle to be able to leaver the housing off the debris screen.

If the above steps do not solve the issue please contact our Customer Care team below.