Technical

Where is my order confirmation email?

If you are not receiving any emails from us about your order, please check the following:

  • Check your Spam/ Junk email folders - Check your spam or junk folder as your email software may be marking our emails as junk mail.
  • Check your email address – Make sure you typed in the correct email address when you placed your order/ created your account.
  • Contact us – If you are still having trouble contact our Customer Care Team below giving as much detail as you can about the issue and we will try our best to help.