Cookie Policy

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. 

Our Cookie Policy

 
Electronic communications directive 2003 on the use of ‘cookies’:

The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the Regulations) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user’s equipment such as their computer or mobile.

The rules in this area are essentially designed to protect the privacy of internet users – even where the information being collected about them is not directly personally identifiable. These are not rules designed to restrict the use of particular technologies as such, they are intended to prevent information being stored on people’s computers, and used to recognise them via the device they are using, without their knowledge and agreement.

Governments in Europe had until 25 May 2011 to implement these changes into their own law. The UK introduced the amendments on 25 May 2011 through The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. These amendments are now enforceable under law.

In order for you to understand these changes in law and how they affect, you the consumer, we have provided below a detailed outline of cookie functions and how we use cookies, to provide you with a better shopping experience.

Understanding Cookies

 
A cookie is a small file (typically of words and numbers) that is stored on your computer by a website to remember certain information, such as allowing a website to remember your device address. Cookies can be used for many purposes, and some are essential to the way the website works.

For more information about cookies see: www.allaboutcookies.org 

Some cookies are removed from your computer when you close your browser. These are called 'session cookies'. Others stay on your computer for longer, until they expire after a fixed time. These are called 'persistent cookies' and can be used to store information between your browsing sessions, such as your preferred settings on a website, or the items that you added to your basket on your last visit.

Cookies that are strictly necessary to carry out actions which you've asked the site to do, such as adding items to your basket and checking out, are excluded from the new law. Without these cookies, the checkout process won't work, and you won't be able to buy anything. We can use these cookies without explicitly asking your permission. These cookies are session cookies and are removed when you leave the site and close your browser.

Session and persistent cookies – Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.

Session cookies – allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term. For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies.

Persistent cookies – are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

First and third-party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie.

Cookies that are strictly necessary to carry out actions which you've asked the site to do, such as adding items to your basket and checking out, are excluded from the new law. Without these cookies, the checkout process won't work, and you won't be able to buy anything. We can use these cookies without explicitly asking your permission. These cookies are session cookies and are removed when you leave the site and close your browser. 

What This Website Uses Cookies For

 

To remember what you put in your basket on your last visit, so that we can keep your basket contents for you if you didn't already buy them. To track customer behaviour such as the pages visited on your way through the site and the rate of basket abandonment. This helps us to improve the site and your browsing experience. This tracking information isn't linked to any of your personal details and doesn't let us identify you as an individual. We use first-party cookies to track all our visitor interactions. These cookies are used to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. The information being collected about visitors is NOT directly personally identifiable. We do NOT collect personal information about visitors by using analytics first-party cookies. 

We may use the information we obtain from your use of our cookies for the following purposes:


- To recognise your computer when you visit our website 
- To track you as you navigate our website, and to enable the use of the [specify feature – e.g. shopping cart] on our website 
- To improve the website’s usability 
- To analyse the use of our website 
- In the administration of this website 
- To prevent fraud and improve the security of the website

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html.

Managing Cookies

 

If you want to disable cookies you need to change your website browser settings to reject cookies. Please note that doing this may have a negative impact on the usability of many websites. How to do this will depend on the browser you use, and we provide further detail below on how to disable cookies for the most popular browsers.

For Microsoft Internet Explorer: 
1. Choose the menu "tools" then "Internet Options" / 2. Click on the "privacy" tab / 3. Select the setting the appropriate setting 

For Google Chrome:
1. Select the menu "settings" / 2. Click on "Privacy and Security" / 3. Select "Cookies and site data" and select the relevant options
 
For Mozilla Firefox: 
1. Choose the menu "tools" then "Options" / 2. Click on the icon "privacy" / 3. Find the menu "cookie" and select the relevant options 
 
For Opera 6.0 and further: 
1. Choose the menu "Settings" > "Preferences" > Advanced cookies / 2. Select your option

Contact Us or Find Out More

 

This website, www.lay-z-spa.co.uk is owned and operated by Wilton Bradley Limited, T/A Lay-Z-Spa UK.

If you have any questions about our cookies or this cookies policy, please contact us by email to [email protected]. For Further information about our use of Cookies and Data, visit our Privacy Policy.