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E07

Is there an E07 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing an electrical fault.

We recommend the following troubleshooting steps to resolve this and get back in your Lay-Z-Spa in no time.

If your hot tub pump has a thermal reset button on the side

  1. Turn plug off wait 10 seconds and turn on
  2. On the PRCD (black box) press: Reset → Test → Reset
  3. Hold down the On / Off button on the pump for 3 seconds
  4. Press thermal reset button (Side of the pump)
  5. Press heater button - the pump should be working with no error codes

If your hot tub pump does not have a Thermal Reset button

  1. Turn off the pump and disconnect the plug
  2. Wait 10-20 minutes
  3. Reconnect to the mains and turn the plug back on
  4. On the PRCD (black box) press: Reset → Test → Reset
  5. Hold down the On / Off button on the pump for 3 seconds
  6. Press heater button - the pump should be working with no error codes

*Please note that an extension lead should never be used for a Lay-Z-Spa. It requires a dedicated, grounded outdoor socket.

If the following steps provided above do not resolve the issue, please contact our Customer Care team.

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