Customer Reviews
Inflatable Lid for Helsinki, Napa & Toronto has an average customer rating of 3.4 out of 5, based on 105 verified customer reviews collected by Bazaarvoice.
If you have a lay z spa you're locked in, but...
Rating: 1 out of 5
Constantly deflate. Constantly fill with water which can't be removed. A cash cow for lay z spa.
Reviewed by Birmz on 2026-05-21
Do not buy for Napa
Rating: 1 out of 5
Bought this for our Napa spa and it does not fit. I read previous reviews and took the chance and bought. I regret this
Reviewed by EM16 on 2026-04-07
Came with a defect
Rating: 1 out of 5
Has a hole in it and trying to get my money back is not easy
Reviewed by Terrible service on 2025-12-29
Rating: 1 out of 5
Too small, should have read reviews first. DO NOT BUY THIS
Reviewed by Fgfdhf on 2025-10-12
Too small
Rating: 1 out of 5
Lid not a good fit for Napa, comes up small. Not like the original one that came with the hot tub.
Reviewed by Bob26 on 2025-06-12
Poor
Rating: 1 out of 5
Very disappointed as this does not fit the Helsinki hot tub as advertised.
Reviewed by Rhona on 2025-05-21
Replacement kid
Rating: 5 out of 5
Had to wait fir stock but once in stock and ordered excellent deliver and service
Reviewed by Fiona Plant on 2025-05-20
Inflatable lid for Helsinki Hot tub
Rating: 1 out of 5
Really disappointed with this inflatable lid. Have not had it long (approximately 7/10 days) and it has needed inflated every day. Could not recommend it at all. Total rubbish
Reviewed by BarbaraO on 2025-05-05
Inflatable Lid for Helsinki, Napa & Toronto
Rating: 5 out of 5
Great product, fits perfectly! Fast postage & great service! I have since ordered more items from Lay-Z-Spa.
Reviewed by T. Ward on 2024-08-19
Over priced and not great quality.
Rating: 2 out of 5
Over priced and not great quality. Taking advantage of knowing you need to replace this if the original develops a hole you cannot fix (which ours did at several of the seams).
Reviewed by Daveo on 2024-08-16
Happy Customer
Rating: 5 out of 5
I have had a Helsinki Lazy-spa for 5 years now and this is the only part I have had to replace
Reviewed by Mr D B on 2024-08-08
Replacement inner lid
Rating: 5 out of 5
Fits as expected and is what I needed as mine had a puncher
Reviewed by Nicky L on 2024-08-01
Helsinki inflatable lid
Rating: 5 out of 5
This was a replacement as the last one fell out with our new puppy.
Reviewed by MRS THOM on 2024-07-12
Inflatable Lid for Helsinki, Napa & Toronto
Rating: 1 out of 5
Rubbish this was a replacement for one which failed just outside warranty and this was faulty . i had to test and send photos and then cut it up and send photos for their faulty replacement . in the meantime i didnt have a cover so made use of hot tub difficult . This is a poor element of their tub system and expensive , i will look for alternative product on next purchase of a hot tub
Reviewed by DT.. on 2024-07-05
Small lid
Rating: 3 out of 5
Lid is smaller than previous lid. Still fits the cover
Reviewed by AliN on 2024-07-02
Helsinki lid - do not purchase
Rating: 1 out of 5
Purchased a replacement inflatable lid for my Helsinki hot tub direct from Lazy Spa, however I wish I had read the reviews first. The lid is not the correct diameter for the hot tub. There is a gap were heat is escaping and water from the rain is now pooling on. I am very unimpressed. Having joined a facebook group for Lazy Spa owners to gain advice, I have now purchased one from amazon - not a Lazy Spa lid but another brand however the diameter of the lid is correct. Dont waste your money and believe that "the plastic will expand in 6-8 weeks" as indicated on the website as this is most definitely not the case with my lid.
Reviewed by Linds on 2024-07-01
Waste of money, to small and turned up punctured!!
Rating: 1 out of 5
Ordered this lid to replace an old one that had a slow puncture… only when the new one arrived and was inflated it had a worse puncture than the one it was meant to replace! Also when it was inflated it was far too small for the hot tub?!!
Emailed customer service who were useless, said the lid will expand to fit over time and send a picture of the puncture… wish I’d read the other reviews and bought a universal one off amazon for half the price!
Reviewed by Kamperbitz on 2024-06-22
Not fit for purpose!
Rating: 1 out of 5
This is not the correct cover/lid as advertised. It is smaller and doesn't touch the insides of the hot tub and not fit for it's advertised purpose of retaining the water temperature as expected!
Previous other disgruntled customers have left comments and feedback stating that this lid is not the same as the original or one expected when purchased.
I will not be buying Lazy spa products again.
Reviewed by J.Stewary on 2024-06-18
Do not buy
Rating: 1 out of 5
This was too small both in diameter and depth, it doesn’t stay in the lid!
Reviewed by Tiffany on 2024-06-15
Helsinki lid
Rating: 5 out of 5
Great fit, exactly the same as the original which came with our spa. However, the valve is more sturdy.
Reviewed by NaWi on 2024-06-14
