Get support and advice for your Lay-Z-Spa AirJet or HydroJet pump. If you are experiencing any electrical issues we recommend checking out this step-by-step troubleshooting guide. This guide will help you find out the causes and the solutions to solve any electrical issues. Then if you still need assistance, this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.
Here is a Troubleshooting Guide which should resolve all electrical issues experienced with all AirJet and HydroJet Spas.
Possible causes of this may include:
- If the spa is plugged into an extension lead
- If the grounding in the socket being used is incorrect
- There is a problem with the electric set up in the house
- There may be another appliance causing a problem in the circuit
- Overloading the circuit
Are you experiencing tripping electrics?
We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.
We do not recommend that you plug your Lay-Z-Spa into an extension lead.
If the following steps provided above, do not resolve the issue please contact our Customer Care team below.