GCF
Get support and advice for your Lay-Z-Spa AirJet or HydroJet pump. Is there an GCF error code displaying on your Lay-Z-Spa pump? This is a ground connection failed error code. Check out this step-by-step troubleshooting guide we recommend. This guide will help you find out the causes and the solutions to solve this error code. Then if you still need assistance this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.
Is there an GCF error code displaying on your Lay-Z-Spa pump? This is a ground connection failed error code which means there is an issue with the grounding system within your power supply.
Possible causes of this may include:
- If the spa is plugged into an extension lead
- If the grounding in the socket being used is incorrect
- There is a problem with the electric set up in the house * There may be another appliance causing a problem in the circuit
We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.
Do not use an extension lead as the power supply for the spa pump.
If the following steps provided above, do not resolve the issue please contact our Customer Care team below.
Please note, we may provide a plug tester in order to check the status of the plug socket as part of our investigation.