Customer Reviews
Round Rattan Hot Tub Surround 180cm Black has an average customer rating of 4.3 out of 5, based on 21 verified customer reviews collected by Bazaarvoice.
Rating: 3 out of 5
Very tricky to get together
Measured all up but with a cover on hot tub very difficult to get it on and off with the surround
Handle of the door just fell off
Reviewed by Tub26 on 2026-10-06
Poor assembly instructions and missing bolts.
Rating: 3 out of 5
It looks nice, however the instructions are poor. They do not include the fact you need to include the washers on assembly. If you are a novice diyer then your going to miss this. Also it did not include all the required bolts. Missing a large amount. Had to fudge it with what I had. So that was poor and brought my ratings down.
Reviewed by Jess000 on 2026-09-05
Excellent product
Rating: 5 out of 5
Bought to go with new hot tub and it is practical as well as looking great
Reviewed by AH75 on 2026-07-30
Very hard to put together
Rating: 3 out of 5
Very complicated to put together. Instructions not very good.
Reviewed by Shazzy on 2026-06-21
Hot tub pool surround
Rating: 4 out of 5
We are very pleased with the surround now that it is built, but we were not expecting it to come flat pack.
Very difficult & fiddly to set up. It took 4 of us 4 hours to set up, so needs a lot of patience!
Reviewed by Judy R on 2026-05-27
Looks great !
Rating: 5 out of 5
Really pleased with how it’s poshed up the area around the hot tub 🙂
Reviewed by Sue J on 2024-07-27
Lazy Spa Surround
Rating: 3 out of 5
Lazy Spa Surround. Too expensive. Took hours to put together. Nice when it’s up but not as big or wide as I imagined from images.
Reviewed by McCoobs on 2024-07-07
Good build quality.
Rating: 5 out of 5
Build, fixtures and fittings are good quality. I broke a slat when I stepped on the right hand step unit, dodgy piece of wood I think, and Lazy Spa customer service were excellent in supplying me a replacement. The unit was three weeks built and it was my first time using it. Otherwise, great quality and purpose made preferably for the 196cm hot tubs. I bought a Paris with lights. Very pleased.
Reviewed by Fletch on 2024-06-22
Love it
Rating: 5 out of 5
This surrount looks great. Note, put it up before you fill the hottub to save a lot of hassle. Great storage.
Reviewed by DonnaSoundy on 2024-06-15
Great Hot tub Surround
Rating: 5 out of 5
After reading reviews I thought this will take a while to assemble. None of the sort. Instructions straight forward and if you lay parts out accordingly, assembled really quickly. Tip, screw in all screws for adjoining parts finger tight first before tightening.
Reviewed by Davy720 on 2024-06-02
Would recommend
Rating: 4 out of 5
Love this although it doesn’t feel quite strong enough to sit on, just for use as a table. Would prefer the cupboard was water tight too as you can’t store anything in it so it feels a little pointless. Overall though brilliant. Building wasn’t too tricky and it totally changes the feel of the set up!
Reviewed by Masanta on 2024-05-31
Really finished it off !
Rating: 5 out of 5
Great quality and easy to assemble. It really finished our hot tub area off
Reviewed by Jacqui G on 2024-04-28
Excellent
Rating: 5 out of 5
Excellent hot tub surround. Great Value and a good product.
Reviewed by C Evans on 2024-04-18
Not good value
Rating: 3 out of 5
Expensive and not very well made !
Neat
Rating: 4 out of 5
Great surround looks really nice, only issue is that it too hard to put the last bolt in to join together so have a small gap
Reviewed by GinaH on 2023-08-31
Looks Lovely
Rating: 5 out of 5
Absolutely lovely and really glad we bought as it’s made our lay z spa look brilliant. However it’s absolutely awful to put together took my husband and I 3hrs…looks so simple but the pieces really need to be labelled up better than they are the instructions are not great we had to take apart a few times. Also do it with the hot tub empty ours was already full so was difficult to get it fastened together around it.
Reviewed by HelenL on 2023-07-18