Standard Warranty Periods

The standard warranty relates to Lay-Z-Spa's bought in the UK not just directly from www.lay-z-spa.co.uk.
  • Lay-Z-Spa Pump Heater: 12 months from date of purchase
  • Lay-Z-Spa Cover & Liner: 6 months from date of purchase

Lay-Z-Spa Free Extended Warranty:

To extend your warranty for free, simply register within 28 days of purchase and we will increase your warranty with up to 6 months additional warranty for free on your Bestway Lay-Z-Spa !
Please Note: The warranty time is from the date of purchase. Remember that you can access up to date troubleshooting advice, technical information and FAQs at our Online Help Centre at www.bestwayaftersales.co.uk. If you are having any problems registering your extended warranty please contact the Bestway Aftersales team to log the issue. 

Who Should I Contact About My Warranty?

To make a warranty claim or for more information on your warranty, please contact our dedicated Aftersales team. 

Warranty Terms and Conditions

Lay-Z-Spa is aimed at the domestic market and our products are not made for commercial use. Any commercial use invalidates the warranty. This is our policy for all individuals, hot tub hire and event companies that use Lay-Z-Spas. Please note that there are risks associated with providing bathing water for use by the public and we strongly recommend the use of suitable water treatment and training in the use of such treatments. For full details, please email us at [email protected]