Customer Reviews
Stockholm AirJet™ has an average customer rating of 4.7 out of 5, based on 20 verified customer reviews collected by Bazaarvoice.
Very good
Rating: 5 out of 5
Easy to put together and get up and running. Foam does a really good job of keeping the water hot without having to heat it up to much
Reviewed by Mjf001 on 2026-07-18
Great Spa but Rubbish App
Rating: 4 out of 5
Had the Stockholm 2 weeks now and we are really impressed. Went together very easily and is extremely easy to use. Keeps the heat much better than any inflatable we had ever owned previously. One downside is the Lay-Z-Spa app which needs a number of bugs fixing.
Reviewed by Len17672 on 2026-06-01
Stockholm spa
Rating: 5 out of 5
This is a brilliant upgrade to an inflatable spa. It heats up and holds the heat better, so is cutting the energy costs.
I love the size of it, so much space.
The free £140 starter kit is great, really helpful.
Really quick delivery.
The box is massive so be aware it won't go through a standard door should you need it to!!
Reviewed by Kittyb on 2026-04-30
Disappointed
Rating: 3 out of 5
Bought 3 weeks ago. Inflatable Lid deflating and now I have to jump through hoops to get it replaced. Disappointed as the last Lay-z Spa I bought lasted 7 years without any problems. I don't think the new ones are built to the same standard.
Reviewed by Welsh Home Spa on 2026-04-27
Rating: 4 out of 5
It’s a big box! Assembly was straightforward - just me, larger than my inflatable but smaller overall dimensions. Pump quieter and running costs about half of the inflatable. My son has bought one and very happy with it.
My only gripe is that ours is situated outside and it collects rain.
Reviewed by GeoffS on 2026-04-24
Great Product!
Rating: 4 out of 5
Over the years I've had a few cheaper inflatable hot tubs and similar and this is far superior. I'm really pleased with the product and one of the stand out features is that the insulated phone walls also house a metal frame.
Although this frame is a little tricky to put together once in place it does make the whole tub far more robust. All elements of the hot tub seem to be of good quality. I liked the starter pack that I received with the hot tub although personally I would have preferred that it contained more of items that you will regularly use such as chlorine and test strips rather than the mixture of items that it contains some of which are less useful such as vinyl cleaner solution.
In terms of constructive feedback I would mention two things. The first is that the app from lazy spa does not seem to be very stable, very often I would find that it would switch from Celsius to Fahrenheit and then scheduled heating and filtering would not run.
I completely reset my hot tub and instead used the best way app, that has proved to be far more reliable and has given no issues to date, so I would suggest to new users to just use that app from the start.
Regarding the app it is particularly useful that you can set schedules by time to run automatically, for me this is beneficial because I can set the hot tub to heat up overnight when I have reduced electricity costs because I have and EV tariff with my utility supplier.
My final piece of small feedback is that these supplied plastic tube to inflate the hot tub cover is very short, in fact if you place the hot tub lid on top of the hot tub the tube is not long enough to even reach from the heater to the lid.
It seems the manufacturer has assumed that everybody will be able to lay the lid out very close to the pump and be able to use a short connecting tube, my hot tub is located in quite a restricted location between the house and the fence so I simply don't have this option. It's such a cheap component being a simple plastic tube I think it would be a real benefit for future consumers if the manufacturer just made it much longer, about one metre would be ideal.
In summary I'm really pleased with the hot tub and would recommend others looking at the same product to go ahead and purchase!
Reviewed by adamz672 on 2026-04-17
Absolutely brilliant.
Rating: 5 out of 5
I un-boxed everything on my own. The sheer weight of the internal boxes meant up-ending the main huge dispatch box. Everything checked against the Instructions List and construction began. Luckily I’d watched several tube videos as the bland, monochrome, indifferent instructions left me confused at times. I’ve owned an Intex Tub before, which mean’t I was ok from the final filling etc. WiFi connecting was a trial. Then the App on my iPhone over scanned, which prevented me from setting up a Schedule. After two days I used my iPad App. This has proved to be 100%. Another conundrum, not answered by the Instructions. This Hot Tub doesn’t have two speed water pump options. Once I was finally using the Tub, it proved to be absolutely fantastic!! I really do love using it. Yet another worry which isn’t answered anywhere. Is it really necessary to stand the Tub on high efficiency 75mm House Wall insulation etc etc? Expert Manufacturers advice re heat loss “downwards” and what they advise would be very useful.
Reviewed by Hottubberbob on 2026-04-06
Great product and would fully recommend
Rating: 5 out of 5
Absolutely love this hot tub. Easy to put together and well insulated. I added some silver insulation into the lining and underneath and it maintains the temperature really well.
The jets are powerful and effective.
Definitely not a 6 person tub though but 4 can fit comfortably
Reviewed by Suzanne74 on 2026-02-27
Fantastic
Rating: 5 out of 5
Brought direct from lay z spa
As postage was quicker and no middle men
Came very quickly super easy to set up I just followed short video clip
Very pleased my other half loves it as has hip dysplasia in both hips and this does help relax all nerves and muscles
Reviewed by zoeyh22_1839 on 2026-01-30
Durable and a cheaper option than a hot tub!
Rating: 5 out of 5
This product is a great upgrade on the original lazy spas, having pets I am always worried about them scratching the sides and popping it, with this new design I save money and it is very durable. The bubbles are very strong and it’s great to host friends and family we can easily fit 4 and a push you can get 6. It’s very warm and the bubbles are intense the WiFi option makes it easy to track and warm up from wherever. The app is a little clunky and can not work or connect at times but hopefully this improves. I even built a wooden frame around ours to make it even more protected and it gives the option of added extras. Would definitely recommend!
Reviewed by leep43_2851 on 2026-01-16
Even better than expected
Rating: 5 out of 5
Surprisingly good! really does retain the heat. I’m using in January. Yes the temperature drops when not in use but within a few hours you can boost it to the required temperature. we’re loving it.
Reviewed by Fabstrid on 2026-01-15
Superb Hot Tub!
Rating: 5 out of 5
Superb Hot Tub, our third from this company.
We had two inflatables previously.
Hardly uses any electricity.
Solid, stable and comfortable.
Reviewed by PAPA G on 2026-01-09
Best Lazy spa i have owned to date
Rating: 5 out of 5
Had enough of inflatables, so bought the stockholm tub, what can I say first, the box is MASSIVE....and very HEAVY.. once I had tackled the massive box, it was very easy to set up, didn't take long by myself, however you will definitely need two people when doing the heavy duty zip up, its a really tight fit. Filled up on quick time, heated from absolutely freezing we did it in December, heating took 12 hours , once heated and the best thing about this tub is the MASSIVE savings compared to an inflatable one, its heating now as it kicks in and out, it maintains temp literally 60 to 70% better than our old Helsinki spa, while heating my smart meter sits at £0.40p PH thats including the running of our electric only home, the solid sides are a brilliant improvement, so am I happy ... Yes 100 %
Reviewed by Leigh Norfolk on 2026-01-03
Great
Rating: 5 out of 5
Excellent product
Easy to assemble and definitely keeps the water temperature better.there is no comparison to an inflatable hot tube.
I really recommend it.
Reviewed by pawelb2_216 on 2025-12-26
Great
Rating: 5 out of 5
Great, really pleased with it. Looks good too 😁😁😁😁😁😁😁
Reviewed by Very good on 2025-12-08
Quality Build & Cheaper to run
Rating: 5 out of 5
I have had a few laz-y-spa products over 12 years, Vegas, Helsinki & Cancun however, the Stockholm is certainly an upgrade not just in terms of look, the build quality is solid, the pump being inbuilt means the noise is almost zero however, for me the improvement in efficiency in terms of running costs is so much better. I'm really glad I took the plunge to buy this product
Reviewed by Chefjoe1968 on 2025-12-08
Very pleased we upgraded !!
Rating: 5 out of 5
Delivered in one large box, needs to be delivered direct to garden unless you have very big doorways.
Takes 2 people to move box initially but all parts within the box are all labelled, easily identified and easy to move by yourself. I put this together myself in around 45mins.
Apart from initial heating of water I am seeing very little difference in my electricity bill to date (put up in October).
The spa is comfortable to sit in and feels extremely relaxing and massaging when bubbles running.
Very pleased we upgraded !!!!
Very comfortable and great value for money
Rating: 4 out of 5
Easy to put together. Light weight but sturdy. Feels as though it is a product that will last a long time. Doesn’t cost too much money to power. Is comfortable and has the perfect amount of water volume. The only criticism I have is that the WI-FI doesn’t work whatsoever and I’m having to use the Bestway Connect app instead.
Reviewed by charliecrudge97_5100 on 2025-11-27
Perfect family fave for our garden!
Rating: 5 out of 5
Perfect family fave for our garden. Said assembly in 20 mins, deffo needs longer. Once you are set up it’s excellent. Sturdy feeling, spacious and the insulated lid keeps the heat in well. Could be dismantled and moved if needed.
Reviewed by beckies10_8280 on 2025-11-05
Great
Rating: 5 out of 5
I really love this product,it is comfortable and durable also looks versatile,portable and could be taken to camping,got a great value for money with a discount code otherwise a bit expensive,love it.
Reviewed by svetab1_8464 on 2025-11-01
Next Day - Free
