Tuscany AirJet™ + Free Bundle Worth £29.99

How Easy Is The Tuscany To Set Up?

Very easy! The Tuscany AirJet only takes around 10 minutes to set up and up to 1‑2 hours to fill with water depending on your water pressure. You inflate the Lay‑Z‑Spa using the pump and you don’t need any tools.

How Much Does The Tuscany Cost To Run?

The cost of running a Lay‑Z‑Spa hot tub depends a lot on each individual user and how it is used as well as outside temperature, positioning and more. This Lay-Z-Spa has fully integrated EnergySense® thermal insulation that automatically makes it up to 588% more energy-efficient than a conventional inflatable hot tub. Head over to our hot tub running costs page for more info.

Does The Tuscany AirJet Have A Warranty & UK Support Team?

Our standard warranty is 12 months on the pump, cover, liner and inflatable lid. This warranty can be extended (by registering on our website) to 24 months. We have a free UK based support team who are fully trained to help Lay‑Z‑Spa owners.

Does The Lay‑Z‑Spa Tuscany AirJet Plug Into A Normal UK Socket?

Yes, all Lay‑Z‑Spas are designed to plug into a standard UK 13amp/240V electrical supply. We advise that you always use an RCD protected socket (like those installed in your home) and not an extension lead. The hot tubs cable is 7 metres.

Does the Lay‑Z‑Spa Tuscany come with a cover?

Yes, all Lay‑Z‑Spas come with a secure‑locking protective cover to prevent debris from entering the water and improve heat retention. All our hot tubs also include an inflatable lid which helps to maintain water temperature when the spa has been switched off and helps it heat faster.

Do You Need To Put Chemicals In The Water?

Yes, it is essential to use chemicals in your Lay‑Z‑Spa. We recommend ClearWater Chemicals which are designed with Lay‑Z‑Spas in mind. Read our Chemicals Guide for help with chemical maintenance.

Can You Put The Tuscany Indoors?

Lay‑Z‑Spas are suitable for use both indoors and outdoors. Most Lay‑Z‑Spa customers set them up in their gardens, either on the grass, patio, decking or in their summer house. If setting up on artificial grass, we recommend using rubber matting and/or shoes to reduce static. For indoors, you should consider factors such as drainage and ventilation.

How Long Does The Tuscany AirJet Take For The Water To Heat Up When You First Fill It?

This can vary depending on the temperature of fresh water that goes into your spa and the ambient air temperature. On a typical summer’s day in the UK, it can take on average 6‑12 hours to heat the water to 40°C. Once the water is up to your desired temperature, the pump can be left on, efficiently heating the water.

Can I Control My Tuscany AirJet Using WiFi?

Your Tuscany AirJet hot tub can be controlled by the Lay‑Z‑Spa WiFi App. The controls include the ability to turn your spa on and off, adjust water temperature, activate the AirJet massage system and many other features. We have a full getting started guide to help get you connected here https://www.lay-z-spa.co.uk/getting-started.

• Please note that the Lay-Z-Spa app only supports 2.4GHz Wi-Fi router configurations.
• 5G mesh network router configurations do not typically work well with this app and are not officially supported.
• Some 4G internet providers including Three and Smarty are incompatible with the Wi-Fi pump.
• The connection between your home Wi-Fi and the pump may not be stable unless it is in an area of full Wi-Fi strength.
• Please note we will not refund or compensate users for periods when the app is unavailable or does not work due to the reasons listed above.

Where Can I Download The WiFi App?

The Lay‑Z‑Spa WiFi app was released for all smart phone users; iOs & Android in early 2020. You will be able to download the app from the Apple Store and Google Play Store.You can download the app and find more information about t’s features here https://www.lay‑z‑spa.co.uk/lay‑z‑spa‑wifi‑app.

Do I need to connect the pump myself when setting up the hot tub?

No! One of the best things about the UltraFit design is that the pump is already
connected to the liner. Simply unpack, plug in, and inflate. It’s all ready to go.

Can I remove the UltraFit pump myself?

Yes, you can! We provide step-by-step instructions on how to
remove and replace the UltraFit pump on our UltraFit pump support pages.