Lay-Z-Spa Water Problem Solving Chart

Are you having problems with your Lay-Z-Spa water? If so, check out the symptom, cause and remedy in the table below.

Symptom	Cause	Remedy
Green / Cloudy Water / Slippery Sides	Algae	Shock dose with chlorine and add Algaecide if the issue persists.
Too much chlorine	Overdose	Allow time to naturally dissipate or partially empty water and fill with new.
pH hard to control	Alkalinity low	Use TA Plus to increase the Total Alkalinity
Can't maintain chlorine levels	Either due to excess contamination or neglect or improperly balanced pH and Total Alkalinity	If the water appears cloudy or visibly dirty, shock dose with chlorine. If the water looks fine, make sure pH and TA are well balanced.
Cloudy water	Poor chemical control or inadequate filtration or possible contamination	Click here for a full guide.
Rough pool sides / edges	Scale formation due to high calcium levels in water	Ensure PH levels are correct. Start using Scale & Stain Remover on a regular basis.
No colour change on test strip dip test	Too high chlorine leading to bleaching of indicator pads (over 15ppm chlorine)	Check the expiry date on ClearWater Dip Test Strips. Wait for chlorine level to drop and re-test.
Foaming	Detergent present from incorrect cleaning products or excessive algaecide use	Use Clearwater Foam Remover. Shower before using the hot tub and avoid washing swimwear in detergents.