Deflating Seats / Backrest (Maldives & Palma only)
This step-by-step troubleshooting guide will assist if you are facing any issues with your Lay-Z-Spa seats or backrest. This step-by-step guide will help you identify the cause and solution to resolve this. Then if you need any further assistance this guide will direct you to our dedicated Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.
To locate the puncture/ air leak it is best to apply diluted washing up liquid from a spray bottle to the surface of the seats or backrest and around the inflation valves. Bubbles should appear where the puncture is located. To fix the puncture you will require a repair kit which should include a waterproof repair patch and epoxy vinyl glue.
If the troubleshooting does not resolve the problem, please contact our Customer Care team for further advice. If you are no longer within your warranty period, replacements can be purchased here.