E05

A

E05

Get support and advice for your Lay-Z-Spa AirJet or HydroJet pump Is there an E05 error code displaying on your Lay-Z-Spa AirJet or HydroJet pump? Check out this step-by-step troubleshooting guide we recommend. This guide will help you identify the cause and solution to solve this error code. Then if you still need assistance, this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.

Is there an E05 error code displaying on your Lay-Z-Spa pump?

We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.

Step 1 - Pump needs resetting:

Your pump will require a full thermal reset occasionally during the use of the spa. This is required once the error code E05 is visible on the pump.

Please follow these steps to resolve this. Please ensure there is 10 seconds left between each step:

  1. Turn Pump On
  2. Press Test – either on the PRCD or on the pump screen display
  3. Turn plug off and remove from socket
  4. Plug back in and turn on
  5. On the PRCD (black box) press: Reset → Test → Reset.
  6. Hold down the On / Off button on the pump for 5 seconds.
  7. Press thermal reset button (See picture for location of reset button on the final page)
  8. Press heater button – pump should be working with no error codes.

Link to our Thermal Reset video:

Step 2 - is your pump experiencing a water flow issue?

If the previous step does not resolve the error code, there could be an issue with the water flow sensors in the pump body. To check this please follow these steps:

  1. Turn the pump off using the On/Off power button on the pump display.
  2. Move to the power supply, turn the power off and remove this from the socket.
  3. Remove the pump from the spa liner by placing the stopper caps within the spa over the debris screens.
  4. Unscrew the 3 couplings A, B and C.
  5. Using a hosepipe, flush water in through the pumps B pipe which should then come out the C.
  6. Complete this for about, 2 to 3 minutes.
  7. Once this has been completed, switch the water flow from in through the C and out again through the B.
  8. Once you have completed this for roughly 2 to 3 minutes re-attach the pump to the liner.

This should resolve the issue with the E05 error code, please ensure the stopper caps have been removed from the inside of the liner before use.

View our video to the backwash steps here:

If the above does not solve the error code please contact our Customer Care team below.