E12

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E12

Get support and advice for your Lay-Z-Spa AirJet or HydroJet pump Is there an E12 error code displaying on your Lay-Z-Spa AirJet or HydroJet pump? Check out this step-by-step troubleshooting guide we recommend. This guide will help you identify the cause and solution to solve this error code. Then if you still need assistance, this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.

Is there an E12 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing water leaking within the body of the pump.

We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.

  1. Check the couplings on the pump connections to ensure there is no water leaking from these. Also ensure the washers within these are flat. These can be checked using a screwdriver and simply unscrewing the coupling.
  2. If these are dry and tight, please contact our Customer Care team below as there may be a leak within the pump.
  3. Please do not attempt to reset or use the pump whilst the E12 error code is visible.

If the following steps provided above, do not resolve the issue please contact our Customer Care team below.