Liner too small
Get support and advice for your Lay-Z-Spa liner. The Lay-Z-Spa liner being too small normally occurs when a new liner has been purchased or replaced under warranty due to the material. Check out this step-by-step troubleshooting guide we recommend. This guide will talk through why this is the case with new liners. Then if you still need assistance this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.
This normally occurs when a new liner has been purchased or replaced under warranty.
This is nothing to worry about. New liners need a little time to expand before they reach their full size. The vinyl material the liner is made from takes approximately 6-8 weeks to fully expand. The rate at which the liner expands depends on the ambient air temperature and how warm the water is heated. We apologise if your replacement liner is not as aesthetically pleasing as your previous liner. However, it should look the same once fully expanded.
If the 8 weeks have passed and the liner is still to small please contact our Customer Care team below.