If your Lay-Z-Spa top cover is experiencing discolouration check out the relevant advice below depending on the type of discolouration. This guide will help you identify the cause and any relevant solutions. Or if you still need assistance this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.
If your Lay-Z-Spa top cover is experiencing discolouration check out the relevant advice below depending on the type of discolouration:
Is the discolouration a pinkish staining?
The pinkish staining appears to be a bacterial growth which has caused the staining, the magenta (pinkish) colour is normally associated with a bacterial micro-organism.
Although the vinyl coating on a spa is treated to resist bacteria (meaning it is not a suitable food source), it is still a perfect host site for this particular micro-organism. Other than looking strange, staining should not affect the use of your cover or enjoyment of your spa.
The stains are extremely hard to remove, but are prevented by regular cleaning and drying particularly in areas such as stitching and seams. We would suggest using the following products; Miracle pads, Stain remover or washing up liquid with warm water.
Unfortunately, this is not a manufacturing defect and the Aftersales Team will not be able to replace this under warranty for you. Replacement covers can be purchased here.
Can you see mould on the spa top cover?
This is usually caused by the cover being damp when putting your Lay-Z-Spa away. Mould can be cleaned using diluted washing up liquid or the Clearwater Scale and Stain Remover. This product will not harm the cover in any way.
This is usually caused by the cover being damp when putting your Lay-Z-Spa away. Mould can be cleaned using diluted washing up liquid or the Clearwater Scale and Stain Remover. This product will not harm the cover in any way.
Unfortunately, this is not a manufacturing defect and the Aftersales Team will not be able to replace this under warranty for you. Replacement covers can be purchased here.
If you need any further assistance on any of the above please contact our Customer Care team below.
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