Top cover is too big

Is the top cover for your Lay-Z-Spa too big? Check out this step-by-step troubleshooting guide we recommend. This guide will help you to identify the cause and any relevant solutions. Then if you need any further assistance this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.

The inflatable parts of your Lay-Z-Spa (inflatable lid and liner) are made from a vinyl material which will expand/contract depending on the ambient air temperature.   

All parts of a brand new Lay-Z-Spa will expand at the same rate. However, when you receive a replacement inflatable part this will be smaller than the rest of your Lay-Z-Spa and need time to expand. This is completely normal. As a result, your top cover may appear too big to start with. However, once the replacement has expanded it will fit. Please note, this can take 6-8 weeks.

If you find after that 6-8 weeks the inflatables have expanded, and the straps are secured correctly but the cover is still too big please contact our Customer Care team below.