We are sorry to hear you order has not been delivered yet. We recommend following these steps:

• Step 1: Check the estimated delivery date - This can be found on your order confirmation email.

Please remember this time frame provided is an estimate. To see up to date progress of your order please track your order.

• Step 2: Track your order - You can track your order here.

If you’ve waited until your expected delivery date and still haven’t received your order, please allow an extra few days for your order to be delivered. Our couriers are always trying their best to get your order to you. Your tracking will provide you with the latest dates.

If you order still does not arrive, please contact us below and a member of our customer care team will do their best to help you.