Here you’ll find information to help you with your Lay-Z-Spa liner, including causes and solutions to any issues you may encounter, such as bulging, deflating, leaking and much more.Bulging liner Deflating liner Water leaking from liner Liner too small Bubble in base of liner Liner Discolouration Unable to attach pump Unable to remove filter housing Deflating Seats / Backrest (Maldives & Palma only)
We are sorry to hear that you need to make a warranty claim. We will do everything we can so you can start using your Lay-Z-Spa again as quickly as possible.
The troubleshooting steps could fix the problem without needing to contact us, so we need you to check our guides first before making a warranty claim. You can find these within our Product Support section here.
If you have tried troubleshooting and it did not solve the problem you can start the warranty claim process by contacting us here.
Get help with your Lay-Z-Spa pump. Find out the causes and the solutions to pump error codes, noisy pump issues, heating problems and much more.
Most pump issues are easy to fix and can often be resolved in minutes. Carrying out regular checks and maintenance can prevent persistent pump problems so you can get back to enjoying your Lay-Z-Spa.Pump Error Codes Noisy pump Leaking water Heating Issues Electrical Issues Not filtering Massage seam is not working HydroJet troubleshooting How does the 2-level massage regulation work?